Privacy Policy

1. Information We Collect

VibeStatss is designed with privacy in mind. We collect minimal information necessary to provide our service:

• Usage Data: We may collect information about how you use our service, such as features used and videos created.
• Device Information: We may collect information about your device, including browser type and operating system.
• Content You Create: Videos and images you create are processed locally in your browser and are not stored on our servers unless you explicitly choose to save them.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Improve and optimize the user experience
• Analyze usage patterns to enhance our features
• Communicate with you about updates and new features

3. Data Storage and Security

Your privacy is important to us. We implement appropriate security measures to protect your information:

• Videos are processed locally in your browser
• We do not permanently store your created content
• We use industry-standard encryption for data transmission
• Access to any collected data is restricted to authorized personnel only

4. Cookies and Tracking

We may use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

5. Third-Party Services

We may use third-party services for analytics and performance monitoring. These services have their own privacy policies and we encourage you to review them.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Cancellation & Refund Policy

We want you to be satisfied with our service. Here's our policy regarding cancellations and refunds:

Subscription Cancellation

• You can cancel your subscription at any time from your account settings
• Upon cancellation, you will retain access to premium features until the end of your current billing period
• No partial refunds will be issued for unused time in the current billing cycle
• Cancelled subscriptions will not auto-renew

Refund Policy

• 14-Day Money-Back Guarantee: If you're not satisfied with our service, you can request a full refund within 14 days of your initial purchase
• Refund Processing: Approved refunds will be processed within 5-10 business days to your original payment method
• Eligibility: To be eligible for a refund, you must contact us within the 14-day window with a valid reason
• Recurring Charges: Subsequent billing cycles are non-refundable. Please cancel before the renewal date to avoid charges

How to Request a Refund

To request a refund or cancel your subscription, please contact our support team at support@vibestatss.com with your account details and reason for cancellation.

Exceptions

• Violation of our Terms of Service may result in immediate cancellation without refund
• Fraudulent purchases or chargebacks will result in permanent account suspension
• Promotional or discounted subscriptions may have different refund terms as specified at the time of purchase

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at our contact page or email us at support@vibestatss.com.